Frequently Asked Questions

Reservations are recommended, especially on weekends! You can book online or call the store at 616-272-4693.
Street parking is available. Please note it is pay-to-park via mobile app Monday through Friday, up until 6 PM. After 6 PM and on Saturdays and Sundays, street parking is free!
Wax Poetic Candle Bar does validate parking for the Kingsley Lot, and if you don’t mind a walk, you can find parking on the neighborhood streets.
We’re open Sundays and Mondays from 10am-3pm and Tuesday through Saturday, we’re open from 10am-7pm!
Pricing depends on the container you choose. Our containers range from $32 to $104.
All of our candles are made with natural soy wax, cotton wicks, and clean-burning fragrance oils.

You may choose up to three of any of our fragrance oils to add to your custom hand-poured candle.
Yes! Though our inventory and offerings may vary, we typically have for purchase our single-scent candles, our Poetic Line signature scent candles, bath & body products, gift packs, wax melts, reed diffusers, and a beautiful line of curated retail items.
A Wax Poetic candle takes time to set after it is poured. It takes about 2 hours from the time your candle is poured until it is ready for you to take home. Typically, if you arrive 3 hours prior to close, you are able to take your candle home same day.
Of course! You can purchase them online here or come into the store to purchase one. Any denomination is available.